If you purchase merchandise with defects in workmanship or materials, we’ll repair, or replace, the product without charge, at our discretion. Please send all products for warranty evaluation to Klymit Warranty Department, 1069 South Stewart Street, Suite 1C, Ogden Utah 84404. Please include a letter containing your name, physical address, phone number, the product you are returning and the defect. Please include a copy of your receipt. Returns without receipt within the previous 30 days are not eligible for replacement or repair under the Klymit warranty. Some products carry a warranty of more than 30 days, see user guide for details on warranty for each product.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty will be repaired for a reasonable rate and a fee will be charged for return shipping. All warranty shipments to Klymit must be pre-paid. Klymit cannot be liable for lost in-bound packages. Products accepted for repair must be clean. Reasonable charges will be assessed if cleaning is necessary.
